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EVERYTHING YOU NEED TO KNOW ABOUT HIRING A REMOTE CHAT SUPPORT
REPRESENTATIVE

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In today’s market, pre-sales and after-sales are just as important as point-of-sale. That’s why you need an equally good Chat Support Representative as you have salespeople. So what do you need to know about hiring a chat support representative?

[/et_pb_text][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/curly_arrow.webp” alt=”Curly Arrow” title_text=”Arrow” align=”right” disabled_on=”on|on|off” module_id=”hero-curly-arrow” _builder_version=”4.17.3″ _module_preset=”default” custom_margin=”75px||||false|false” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.17.3″ custom_css_main_element=”width: 55% !important;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|tablet” custom_css_main_element_tablet=”width: 100% !important;” custom_css_main_element_phone=”width: 100% !important;”][et_pb_code module_class=”job_form” _builder_version=”4.17.3″ max_width=”600px” module_alignment=”right” custom_margin_tablet=”30px||||false|false” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” module_alignment_tablet=”center” module_alignment_phone=”” module_alignment_last_edited=”on|tablet” custom_css_main_element=”margin-left: 4em;” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}” custom_css_main_element_last_edited=”on|tablet” custom_css_main_element_tablet=”margin-left: 0;” custom_css_main_element_phone=”margin-left: 0;”]

SAVE UP TO 70% PER MONTH BY HIRING A C9 STAFF CHAT SUPPORT REPRESENTATIVE

C9 Staff deploys globally distributed teams of remote professionals across 35 international labor markets. Please fill out the information below to schedule a free introductory call with one of our account executives to learn more about our global staffing services.

[/et_pb_code][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”TABLE OF CONTENTS” module_id=”section-table-of-contents” _builder_version=”4.16″ _module_preset=”default” custom_padding=”85px||85px||false|false” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” width=”90%” max_width=”800px” custom_margin=”||||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Title” _builder_version=”4.17.3″ _module_preset=”default” header_3_font=”|||on|||||” header_3_text_align=”center” header_3_font_size=”30px” header_3_line_height=”1.2em” custom_margin=”||20px||false|false” global_colors_info=”{}”]

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_6,1_6,1_6,1_6,1_6,1_6″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.17.3″ _module_preset=”default” width=”90%” max_width=”800px” custom_margin=”20px||||false|false” custom_padding=”0px||0px||false|false” custom_css_main_element=”flex-wrap: wrap;” global_colors_info=”{}”][et_pb_column type=”1_6″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 33.33% !important;||margin-bottom: 20px;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”width: 33.33% !important;||padding: 20px;||margin-bottom: 15px;” custom_css_main_element_phone=”width: 50% !important;||padding: 10px;||margin-bottom: 15px;”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/chapter-1-thumb.webp” title_text=”CHapter 1 thumb” align=”center” admin_label=”Chapter 1 image” module_class=”section-anchor section-anchor-1″ _builder_version=”4.17.3″ _module_preset=”default” custom_margin=”||15px||false|false” global_colors_info=”{}”][/et_pb_image][et_pb_text admin_label=”Chapter 1 Text” _builder_version=”4.17.3″ _module_preset=”default” text_font=”||||||||” text_font_size=”16px” header_3_font=”|||on|||||” header_3_text_align=”center” header_3_font_size=”30px” header_3_line_height=”1.2em” text_orientation=”center” max_width=”172px” module_alignment=”center” global_colors_info=”{}”]

CHAPTER 1

What is a Chat Support Representative?

[/et_pb_text][/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”width: 33.33% !important;||margin-bottom: 20px;” global_colors_info=”{}” custom_css_main_element_tablet=”width: 33.33% !important;||padding: 20px;||margin-bottom: 15px;” custom_css_main_element_phone=”width: 50% !important;||padding: 10px;||margin-bottom: 15px;” custom_css_main_element_last_edited=”on|phone”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/chapter-2-thumb.webp” title_text=”Chapter 2 thumb” align=”center” admin_label=”Chapter 2 image” module_class=”section-anchor section-anchor-2″ _builder_version=”4.17.3″ _module_preset=”default” custom_margin=”||15px||false|false” global_colors_info=”{}”][/et_pb_image][et_pb_text admin_label=”Chapter 2 Text” _builder_version=”4.17.3″ _module_preset=”default” text_font=”||||||||” text_font_size=”16px” header_3_font=”|||on|||||” header_3_text_align=”center” header_3_font_size=”30px” header_3_line_height=”1.2em” text_orientation=”center” max_width=”172px” module_alignment=”center” global_colors_info=”{}”]

CHAPTER 2

Why are Chat Support Representatives Important?

[/et_pb_text][/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”width: 33.33% !important;||margin-bottom: 20px;” global_colors_info=”{}” custom_css_main_element_tablet=”width: 33.33% !important;||padding: 20px;||margin-bottom: 15px;” custom_css_main_element_phone=”width: 50% !important;||padding: 10px;||margin-bottom: 15px;” custom_css_main_element_last_edited=”on|phone”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/chapter-3-thumb.webp” alt=”Chapter 3 Thumb” title_text=”Chapter 3 ” align=”center” admin_label=”Chapter 3 image” module_class=”section-anchor section-anchor-3″ _builder_version=”4.17.3″ _module_preset=”default” custom_margin=”||15px||false|false” global_colors_info=”{}”][/et_pb_image][et_pb_text admin_label=”Chapter 3 Text” _builder_version=”4.17.3″ _module_preset=”default” text_font=”||||||||” text_font_size=”16px” header_3_font=”|||on|||||” header_3_text_align=”center” header_3_font_size=”30px” header_3_line_height=”1.2em” text_orientation=”center” max_width=”185px” module_alignment=”center” global_colors_info=”{}”]

CHAPTER 3

Important Skills and Traits of a Chat Support Representative

[/et_pb_text][/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”width: 33.33% !important;||margin-bottom: 20px;” global_colors_info=”{}” custom_css_main_element_tablet=”width: 33.33% !important;||padding: 20px;||margin-bottom: 15px;” custom_css_main_element_phone=”width: 50% !important;||padding: 10px;||margin-bottom: 15px;” custom_css_main_element_last_edited=”on|phone”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/chapter-4-thumb.webp” title_text=”Chapter 4 Thumb” align=”center” admin_label=”Chapter 4 image ” module_class=”section-anchor section-anchor-4″ _builder_version=”4.17.3″ _module_preset=”default” custom_margin=”||15px||false|false” global_colors_info=”{}”][/et_pb_image][et_pb_text admin_label=”Chapter 4 Text” _builder_version=”4.17.3″ _module_preset=”default” text_font=”||||||||” text_font_size=”16px” header_3_font=”|||on|||||” header_3_text_align=”center” header_3_font_size=”30px” header_3_line_height=”1.2em” text_orientation=”center” max_width=”185px” module_alignment=”center” global_colors_info=”{}”]

CHAPTER 4

Where to Hire Chat Support Representatives

[/et_pb_text][/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”width: 33.33% !important;||margin-bottom: 20px;” global_colors_info=”{}” custom_css_main_element_tablet=”width: 33.33% !important;||padding: 20px;||margin-bottom: 15px;” custom_css_main_element_phone=”width: 50% !important;||padding: 10px;||margin-bottom: 15px;” custom_css_main_element_last_edited=”on|phone”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/chapter-5-thumb.webp” title_text=”Chapter 5 thumb” align=”center” admin_label=”Chapter 5 image ” module_class=”section-anchor section-anchor-5″ _builder_version=”4.17.3″ _module_preset=”default” custom_margin=”||15px||false|false” global_colors_info=”{}”][/et_pb_image][et_pb_text admin_label=”Chapter 5 Text” _builder_version=”4.17.3″ _module_preset=”default” text_font=”||||||||” text_font_size=”16px” header_3_font=”|||on|||||” header_3_text_align=”center” header_3_font_size=”30px” header_3_line_height=”1.2em” text_orientation=”center” max_width=”140px” module_alignment=”center” global_colors_info=”{}”]

CHAPTER 5

Hiring Considerations

[/et_pb_text][/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”width: 33.33% !important;||margin-bottom: 20px;” global_colors_info=”{}” custom_css_main_element_tablet=”width: 33.33% !important;||padding: 20px;||margin-bottom: 15px;” custom_css_main_element_phone=”width: 50% !important;||padding: 10px;||margin-bottom: 15px;” custom_css_main_element_last_edited=”on|phone”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/chapter-6-thumb-1.webp” alt=”Chapter 6 Thumb” title_text=”Chapter 6″ align=”center” admin_label=”Chapter 6 image ” module_class=”section-anchor section-anchor-6″ _builder_version=”4.17.3″ _module_preset=”default” custom_margin=”||15px||false|false” global_colors_info=”{}”][/et_pb_image][et_pb_text admin_label=”Chapter 6 Text” _builder_version=”4.17.3″ _module_preset=”default” text_font=”||||||||” text_font_size=”16px” header_3_font=”|||on|||||” header_3_text_align=”center” header_3_font_size=”30px” header_3_line_height=”1.2em” text_orientation=”center” max_width=”180px” module_alignment=”center” global_colors_info=”{}”]

CHAPTER 6

C9 Staff Chat Support Representatives

[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”CHAPTER 1″ module_id=”section-chapter-1″ _builder_version=”4.17.3″ _module_preset=”default” background_color=”#ffbe0b” background_image=”https://c9staff.com/wp-content/uploads/2022/05/chapter-1-yellow-bg.webp” background_size=”initial” background_position=”bottom_left” background_vertical_offset=”17%” custom_padding=”0px||0px||false|false” custom_padding_tablet=”” custom_padding_phone=”85px||0px||false|false” background_color_phone=”#ffbe0b” background_last_edited=”on|phone” background_enable_color_phone=”on” background_image_phone=”https://c9staff.com/wp-content/uploads/2022/05/chapter-1-yellow-bg-mobile.webp” background_enable_image_phone=”on” background_size_tablet=”contain” background_size_phone=”contain” background_image_width_phone=”100%” background_position_phone=”bottom_center” collapsed=”on” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” custom_padding_last_edited=”on|desktop” _builder_version=”4.17.3″ _module_preset=”default” width=”90%” max_width=”870px” custom_margin=”||||false|false” custom_padding=”77px||122px||false|false” custom_padding_tablet=”0px||0px||false|false” custom_padding_phone=”0px||0px||false|false” background_color_phone=”rgba(255,190,11,0.48)” background_last_edited=”on|phone” background_enable_color_phone=”on” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”margin:auto;||width: 60% !important;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”margin:auto;||width: 60% !important;” custom_css_main_element_phone=”width: 100% !important;”][et_pb_text content_last_edited=”off|tablet” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#FFFFFF” text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_color=”#FFFFFF” header_3_font_size=”35px” header_3_line_height=”1.2em” custom_margin=”||20px||false|false” custom_padding=”|||40px|false|false” custom_padding_tablet=”|||40px|false|false” custom_padding_phone=”|||0px|false|false” custom_padding_last_edited=”on|phone” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]

What is a Chat
Support Representative?

[/et_pb_text][et_pb_text content_last_edited=”off|tablet” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#FFFFFF” text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_color=”#FFFFFF” header_3_font_size=”35px” header_3_line_height=”1.2em” max_width=”83%” max_width_tablet=”83%” max_width_phone=”100%” max_width_last_edited=”on|phone” custom_margin=”||||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”|||40px|false|false” custom_padding_tablet=”|||40px|false|false” custom_padding_phone=”|||0px|false|false” custom_padding_last_edited=”on|phone” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]If you look at most business websites right now, in one of the corners you’ll see an ubiquitous chat app. While to a casual visitor, this is just a harmless addition to most websites, any business owner serious about generating leads knows otherwise.[/et_pb_text][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 40% !important;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”width: 40% !important;” custom_css_main_element_phone=”width: 100% !important;”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/what-is-graphic-design.webp” alt=”Man thinking of work form home opportunity” title_text=”Thinking of work from setp.” align=”center” _builder_version=”4.17.3″ _module_preset=”default” positioning=”absolute” position_origin_a=”top_center” vertical_offset=”-106px” position_origin_a_tablet=”top_center” position_origin_a_phone=”top_center” position_origin_a_last_edited=”on|desktop” position_origin_f_tablet=”” position_origin_f_phone=”” position_origin_f_last_edited=”on|desktop” position_origin_r_tablet=”” position_origin_r_phone=”” position_origin_r_last_edited=”on|desktop” width=”483px” positioning_tablet=”none” positioning_phone=”none” positioning_last_edited=”on|tablet” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”CHAPTER 1 CONTENT” module_id=”section-chapter-1-content” _builder_version=”4.16″ _module_preset=”default” collapsed=”on” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ make_equal=”on” _builder_version=”4.17.3″ _module_preset=”default” width=”90%” max_width=”800px” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/beautiful-chat-support-agent.webp” alt=”Hire Remote Chat Support Agent” title_text=”Remote Chat Support Agent” show_bottom_space=”off” align=”center” src_tablet=”https://c9staff.com/wp-content/uploads/2022/05/beautiful-chat-support-agent.webp” src_phone=”https://c9staff.com/wp-content/uploads/2022/05/beautiful-chat-support-agent.webp” src_last_edited=”on|phone” _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”margin: auto;” global_colors_info=”{}”][et_pb_text ul_type=”none” admin_label=”List” module_class=”c9-bullet-list-1″ _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_color=”#FFFFFF” header_3_font_size=”35px” header_3_line_height=”1.2em” locked=”off” global_colors_info=”{}”]Chat support is the easiest way to either initiate customer conversations or respond to one. Unlike customer support or technical support where people can sometimes spend lengthy periods in a queue, chat support offers a quicker alternative for potential customers to get information about a particular business or even existing customers to get after-sales service and/or support.

In this sense, a chat support representative has a unique opportunity to create a customer or turn an existing one into a repeat-customer, all by providing a positive customer experience.[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row disabled_on=”on|on|on” _builder_version=”4.17.3″ _module_preset=”default” width=”90%” max_width=”800px” module_alignment=”center” disabled=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text ul_type=”none” admin_label=”An Email Marketer serves as the constant …” module_class=”c9-bullet-list-1″ _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_color=”#FFFFFF” header_3_font_size=”35px” header_3_line_height=”1.2em” global_colors_info=”{}”]An Email Marketer serves as the constant bridge to your customers. Creating a consistent email marketing strategy and schedule is a good way to keep your audience engaged. An example of an email marketing strategy that a good Email Marketer may conceptualize can include:[/et_pb_text][et_pb_text ul_type=”none” admin_label=”List” module_class=”c9-bullet-list-1″ _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_color=”#FFFFFF” header_3_font_size=”35px” header_3_line_height=”1.2em” global_colors_info=”{}”]

Regular newsletters to go out every other Monday in the morning
Content emails to go out every Mondays, Wednesdays, and Fridays in the morning (in the afternoon for Mondays where a regular newsletter goes out)
Promotional emails to go out every Tuesdays and Thursdays at either 9am or 3pm (corresponding to break times)
Update emails to go out as needed
In cases where promotional emails are required to follow a set mailing schedule, such will be worked around the existing email schedule so as not to over-saturate the mailing list

[/et_pb_text][et_pb_text ul_type=”none” admin_label=”Aside from the mailing schedule…” module_class=”c9-bullet-list-1″ _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_color=”#FFFFFF” header_3_font_size=”35px” header_3_line_height=”1.2em” global_colors_info=”{}”]Aside from the mailing schedule, part of the strategy may also be the proper allocation of emails especially if the email server and application being used only allows for a set number of emails to be sent each month.[/et_pb_text][et_pb_text ul_type=”none” admin_label=”Overall, an Email Marketer makes…” module_class=”c9-bullet-list-1″ _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_color=”#FFFFFF” header_3_font_size=”35px” header_3_line_height=”1.2em” global_colors_info=”{}”]Overall, an Email Marketer makes sure that your primary means of communicating with your audience performs optimally.[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”CHAPTER 1 FOOTER VIDEO” module_id=”section-trigger-banner” _builder_version=”4.16″ _module_preset=”default” background_color=”#f7f8ff” custom_padding=”||90px||false|false” collapsed=”on” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.16″ _module_preset=”default” width=”90%” max_width=”800px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_align=”center” header_3_text_color=”#000000″ header_3_font_size=”30px” header_3_line_height=”1.2em” global_colors_info=”{}”]

What is C9 Staff?
Our End-to-End Staffing Solution

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[/et_pb_fullwidth_code][/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”CHAPTER 2″ module_id=”section-chapter-2″ _builder_version=”4.17.3″ _module_preset=”default” background_color=”#fb5607″ background_image=”https://c9staff.com/wp-content/uploads/2022/05/chapter-2-orange-bg.webp” background_size=”initial” background_position=”bottom_left” background_horizontal_offset=”0%” background_vertical_offset=”17%” custom_padding=”90px||242px||false|false” custom_padding_tablet=”” custom_padding_phone=”85px||150px||false|false” background_last_edited=”on|phone” background_position_phone=”bottom_center” collapsed=”on” global_colors_info=”{}”][et_pb_row make_equal=”on” _builder_version=”4.16″ _module_preset=”default” width=”90%” max_width=”800px” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”margin:auto;” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#FFFFFF” text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_color=”#FFFFFF” header_3_font_size=”35px” header_3_line_height=”1.2em” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]

Why are Chat Support
Representatives Important?

[/et_pb_text][et_pb_text _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#FFFFFF” text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_color=”#FFFFFF” header_3_font_size=”35px” header_3_line_height=”1.2em” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]As previously illustrated, a chat support representative has the unique ability to create customers or “extend” customer relations beyond the point of sale. They can also become instrumental in creating positive customer experience.[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”CHAPTER 2 CONTENT” module_id=”section-chapter-2-content” _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px||||false|false” collapsed=”on” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” gutter_width=”1″ _builder_version=”4.17.3″ _module_preset=”default” positioning=”absolute” position_origin_a=”top_center” vertical_offset=”-160px” vertical_offset_tablet=”-160px” vertical_offset_phone=”-100px” vertical_offset_last_edited=”on|phone” width=”90%” max_width=”800px” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/expert-chat-support-representative.webp” alt=”Remote Chat Support Representative” title_text=”Remote Chat Support Representative” align=”center” src_tablet=”https://c9staff.com/wp-content/uploads/2022/05/expert-chat-support-representative.webp” src_phone=”https://c9staff.com/wp-content/uploads/2022/05/expert-chat-support-representative-mobile.webp” src_last_edited=”on|desktop” _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.17.3″ _module_preset=”default” width=”90%” max_width=”800px” custom_margin=”||||false|false” custom_padding=”270px||||false|false” custom_padding_tablet=”270px||||false|false” custom_padding_phone=”170px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Effective email marketing keeps your target audience…” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_color=”#FFFFFF” header_3_font_size=”35px” header_3_line_height=”1.2em” global_colors_info=”{}”]

Not all website visitors are potential customers. You can’t expect all website visitors to call customer service to ask for information. However, having the ability to immediately communicate even with casual visitors is an invaluable advantage.

This is why chat support representatives are important.

When a casual visitor asks a question through chat support, the quality of experience may directly affect whether that casual visitor becomes a customer or not. When an existing customer who is neither satisfied nor dissatisfied seeks after-sales information and foregoes calling customer service or technical support but instead decides to seek that information through chat support, the quality of response may sway him in favor of being satisfied with the company in general. When an already satisfied customer does the same thing, a positive chat support experience may turn him into a repeat customer. On the other hand, if an already dissatisfied customer does the same, an excellent chat support experience may lessen his dissatisfaction and may even cause him to have a change of heart.

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A SNEAK PEAK OF PROJECTS COMPLETED BY C9 STAFF GRAPHIC DESIGNERS

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Websites Corporate Branding Logos Software Print Email Newsletter Social Media

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[/et_pb_code][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”CHAPTER 3″ module_id=”section-chapter-3″ _builder_version=”4.17.3″ _module_preset=”default” background_color=”#8338ec” background_image=”https://c9staff.com/wp-content/uploads/2022/05/chapter-3-purple-bg.webp” background_size=”initial” background_position=”bottom_left” background_vertical_offset=”20%” width_tablet=”” width_phone=”” width_last_edited=”on|desktop” custom_padding=”90px||100px||false|false” custom_padding_tablet=”” custom_padding_phone=”85px||145px||false|false” background_last_edited=”on|phone” background_position_phone=”bottom_center” collapsed=”on” global_colors_info=”{}”][et_pb_row make_equal=”on” _builder_version=”4.17.3″ _module_preset=”default” width=”90%” max_width=”800px” custom_margin=”||100px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”margin:auto;” global_colors_info=”{}”][et_pb_text admin_label=”Important Skills and Traits of an Email Marketer” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#FFFFFF” text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_color=”#FFFFFF” header_3_font_size=”35px” header_3_line_height=”1.2em” width=”90%” width_tablet=”90%” width_phone=”100%” width_last_edited=”on|phone” max_width=”660px” max_width_tablet=”580px” max_width_phone=”580px” max_width_last_edited=”on|tablet” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]

Important Skills and Traits
of a Chat Support Representative

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The following are important skills and traits of excellent chat support representatives:

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Working Customer Service and/or Technical Support Skills – almost 80% of chat support interactions are either customer service or technical support in nature. As such, effective chat support representatives need to be familiar with customer service and/or technical support workflows and resolutions.
project.

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Empathy – chat support representatives need to know how to put themselves in the customer’s proverbial shoes. It’s often not enough to say, “I understand…” but to actually do so from the customers’ standpoint.

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Comprehension skills – it is sometimes already difficult to understand customer concerns in person, much less over the phone. Imagine, understanding customer concerns over chat.

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Ability to adapt quickly – chat support representatives are usually asked to resolve customer issues speedily and this calls for adaptability and a deep understanding of the inner workings behind the company’s products or services.

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_4,3_4″ use_custom_gutter=”on” gutter_width=”1″ custom_padding_last_edited=”on|desktop” admin_label=”Being receptive to new things” _builder_version=”4.17.3″ _module_preset=”default” width=”90%” max_width=”800px” custom_margin=”5px||||false|false” custom_padding=”14px||14px||false|false” custom_padding_tablet=”15px||||false|false” custom_padding_phone=”15px||15px||false|false” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 70px !important;||margin-right: 35px !important;||margin-top: 7px;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”width: 44px !important;” custom_css_main_element_tablet=”width: 70px !important;||margin-right: 35px !important;||margin-top: 7px;”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/white-check-sexy.webp” alt=”White Check icon” title_text=”White Check mobile icon” align=”right” src_tablet=”https://c9staff.com/wp-content/uploads/2022/05/white-check-sexy.webp” src_phone=”https://c9staff.com/wp-content/uploads/2022/05/white-check-sexy-mobile.webp” src_last_edited=”on|phone” admin_label=”White check icon” _builder_version=”4.17.3″ _module_preset=”default” background_color=”#3a86ff” width_tablet=”” width_phone=”” width_last_edited=”on|phone” custom_margin_tablet=”” custom_margin_phone=”|10px|||false|false” custom_margin_last_edited=”on|phone” custom_padding=”32px|15px|14px||false|false” custom_padding_tablet=”32px|15px|14px||false|false” custom_padding_phone=”10px|5px|10px||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 100% !important;||max-width: 695px !important;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”width: 81% !important;” custom_css_main_element_phone=”width: 82% !important;”][et_pb_text admin_label=”Being receptive to new things” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Regular||||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” global_colors_info=”{}”]

Being receptive to new things – sometimes marketing strategies of companies change without a moment’s notice and this can create nightmare scenarios for chat support representatives. Nevertheless, they need to be receptive to such changes and be able to adjust how they handle things accordingly.

[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”CHAPTER 3 FOOTER” module_id=”section-chapter-5-footer” _builder_version=”4.16″ _module_preset=”default” background_color=”#f7f8ff” custom_padding=”||90px||false|false” collapsed=”on” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.16″ _module_preset=”default” width=”90%” max_width=”800px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”C9 STAFF CLIENTS SPEAK” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_align=”center” header_3_text_color=”#000000″ header_3_font_size=”30px” header_3_line_height=”1.2em” max_width=”600px” module_alignment=”center” global_colors_info=”{}”]

C9 STAFF CLIENTS SPEAK

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.16″ _module_preset=”default” width=”90%” max_width=”800px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]

C9 Staff helped us hire a Digital Ads Specialist that introduced us to a game-changing technology that we didn’t know existed. We launched several digital campaigns that got us ranked #1 on Google and has played a strong role in our enviroment.

We’ve worked hard with C9 Staff for years and they have done an outstanding job of helping our brand build our customer service department. They are experts in developing, training and deploying Philippines-based staff for businesses of all industries and sizes. As a result of C9 Staff, we have seen an improvement in our first call resolution, overall customer service satisfaction, online reviews, brand reputation, and growth. We look forward to continuing to grow with C9 Staff and the entire team they’ve deployed for Amax Group.

C9 Staff provided us a Facebook Ads Specialist who helped us get our resorts fully booked!

[/et_pb_code][/et_pb_column][/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.16″ _module_preset=”default” width=”90%” max_width=”800px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”]

LEO,
Owner Leon Authentic
Mexican Grill

ADAM MCENANEY,
Accountant Executive
Amax Group USA

MONICA,
Marketing Assistant
PALAYA NATURAL FARM

[/et_pb_code][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”CHAPTER 4″ module_id=”section-chapter-4″ _builder_version=”4.17.3″ _module_preset=”default” background_color=”#3a86ff” background_image=”https://c9staff.com/wp-content/uploads/2022/05/chapter-4-blue-bg.webp” background_size=”initial” background_position=”bottom_left” background_vertical_offset=”20%” custom_padding=”55px||55px||false|false” custom_padding_tablet=”” custom_padding_phone=”85px||55px||false|false” collapsed=”on” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.16″ _module_preset=”default” width=”90%” max_width=”800px” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”margin:auto;” global_colors_info=”{}”][et_pb_text admin_label=”Where to Find Email Marketers?” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#FFFFFF” text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_color=”#FFFFFF” header_3_font_size=”35px” header_3_line_height=”1.2em” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]

Where to Hire
Chat Support
Representatives

Like most professionals nowadays, one can easily find chat support representatives online. It’s only a matter of vetting them as far as experience and capability are concerned.

The first thing you need to decide when deciding to hire a chat support representative is whether you want to hire a local or a remote one.

[/et_pb_text][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2021/03/where-to-find-graphic-designers.png” title_text=”where-to-find-graphic-designers” align=”center” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”CHAPTER 4 CONTENT” module_id=”section-chapter-4-content” _builder_version=”4.16″ _module_preset=”default” collapsed=”on” global_colors_info=”{}”][et_pb_row make_equal=”on” admin_label=”TITLE” _builder_version=”4.16″ _module_preset=”default” width=”90%” max_width=”800px” custom_padding=”0px||0px||false|false” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”margin:auto;” global_colors_info=”{}”][et_pb_text admin_label=”The advantages of hiring locally include:” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_color=”#000000″ header_3_font_size=”28px” header_3_line_height=”1.2em” text_orientation=”center” global_colors_info=”{}”]

The advantages of hiring locally include:

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row make_equal=”on” custom_padding_last_edited=”on|phone” admin_label=”Advatanges Hire Project Manager Locally Image” _builder_version=”4.17.3″ _module_preset=”default” width=”90%” max_width=”800px” custom_padding=”||30px||false|false” custom_padding_tablet=”||30px||false|false” custom_padding_phone=”||30px||false|false” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”margin:auto;” global_colors_info=”{}”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/advantages-hiring-chat-support-local.webp” alt=”Advantages of Hiring Chat Support Locally” title_text=”Advantages of Hiring Chat Support Locally” src_tablet=”https://c9staff.com/wp-content/uploads/2022/05/where-to-find-email-marketer.webp” src_phone=”https://c9staff.com/wp-content/uploads/2022/05/where-to-find-email-marketer.webp” src_last_edited=”on|desktop” _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_4,3_4″ use_custom_gutter=”on” gutter_width=”1″ custom_padding_last_edited=”on|desktop” admin_label=”Ease of access and the ability to work with you personally…” _builder_version=”4.17.3″ _module_preset=”default” width=”90%” max_width=”800px” custom_margin=”5px||||false|false” custom_padding=”14px||14px||false|false” custom_padding_tablet=”15px||||false|false” custom_padding_phone=”15px||15px||false|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 70px !important;||margin-right: 35px !important;||margin-top: 7px;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”width: 44px !important;” custom_css_main_element_tablet=”width: 70px !important;||margin-right: 35px !important;||margin-top: 7px;”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/white-check-sexy.webp” alt=”White Check icon” title_text=”White Check mobile icon” align=”right” src_tablet=”https://c9staff.com/wp-content/uploads/2022/05/white-check-sexy.webp” src_phone=”https://c9staff.com/wp-content/uploads/2022/05/white-check-sexy-mobile.webp” src_last_edited=”on|phone” admin_label=”White check icon” _builder_version=”4.17.3″ _module_preset=”default” background_color=”#3a86ff” width_tablet=”” width_phone=”” width_last_edited=”on|phone” custom_margin_tablet=”” custom_margin_phone=”|10px|||false|false” custom_margin_last_edited=”on|phone” custom_padding=”32px|15px|14px||false|false” custom_padding_tablet=”32px|15px|14px||false|false” custom_padding_phone=”10px|5px|10px||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 100% !important;||max-width: 695px !important;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”width: 81% !important;” custom_css_main_element_phone=”width: 82% !important;”][et_pb_text admin_label=”Ease of access and the ability to work with you personally” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Regular||||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” global_colors_info=”{}”]

Ease of access and the ability to work with you personally – it’s always easier to work with someone face to face.

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_4,3_4″ use_custom_gutter=”on” gutter_width=”1″ custom_padding_last_edited=”on|desktop” admin_label=”Less cultural and social adjustment needed” _builder_version=”4.17.3″ _module_preset=”default” width=”90%” max_width=”800px” custom_margin=”5px||||false|false” custom_padding=”14px||14px||false|false” custom_padding_tablet=”15px||||false|false” custom_padding_phone=”15px||15px||false|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 70px !important;||margin-right: 35px !important;||margin-top: 7px;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”width: 44px !important;” custom_css_main_element_tablet=”width: 70px !important;||margin-right: 35px !important;||margin-top: 7px;”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/white-check-sexy.webp” alt=”White Check icon” title_text=”White Check mobile icon” align=”right” src_tablet=”https://c9staff.com/wp-content/uploads/2022/05/white-check-sexy.webp” src_phone=”https://c9staff.com/wp-content/uploads/2022/05/white-check-sexy-mobile.webp” src_last_edited=”on|phone” admin_label=”White check icon” _builder_version=”4.17.3″ _module_preset=”default” background_color=”#3a86ff” width_tablet=”” width_phone=”” width_last_edited=”on|phone” custom_margin_tablet=”” custom_margin_phone=”|10px|||false|false” custom_margin_last_edited=”on|phone” custom_padding=”32px|15px|14px||false|false” custom_padding_tablet=”32px|15px|14px||false|false” custom_padding_phone=”10px|5px|10px||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 100% !important;||max-width: 695px !important;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”width: 81% !important;” custom_css_main_element_phone=”width: 82% !important;”][et_pb_text admin_label=”Less cultural and social adjustment needed” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Regular||||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” global_colors_info=”{}”]

Less cultural and social adjustment needed – you’re most probably living in the same city as your chat support representative so you’re in the same time zone, speak the same language and share the same culture. This makes work so much smoother.

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_4,3_4″ use_custom_gutter=”on” gutter_width=”1″ custom_padding_last_edited=”on|desktop” admin_label=”Better team-building opportunities” _builder_version=”4.17.3″ _module_preset=”default” width=”90%” max_width=”800px” custom_margin=”5px||||false|false” custom_padding=”14px||14px||false|false” custom_padding_tablet=”15px||||false|false” custom_padding_phone=”15px||15px||false|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 70px !important;||margin-right: 35px !important;||margin-top: 7px;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”width: 44px !important;” custom_css_main_element_tablet=”width: 70px !important;||margin-right: 35px !important;||margin-top: 7px;”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/white-check-sexy.webp” alt=”White Check icon” title_text=”White Check mobile icon” align=”right” src_tablet=”https://c9staff.com/wp-content/uploads/2022/05/white-check-sexy.webp” src_phone=”https://c9staff.com/wp-content/uploads/2022/05/white-check-sexy-mobile.webp” src_last_edited=”on|phone” admin_label=”White check icon” _builder_version=”4.17.3″ _module_preset=”default” background_color=”#3a86ff” width_tablet=”” width_phone=”” width_last_edited=”on|phone” custom_margin_tablet=”” custom_margin_phone=”|10px|||false|false” custom_margin_last_edited=”on|phone” custom_padding=”32px|15px|14px||false|false” custom_padding_tablet=”32px|15px|14px||false|false” custom_padding_phone=”10px|5px|10px||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 100% !important;||max-width: 695px !important;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”width: 81% !important;” custom_css_main_element_phone=”width: 82% !important;”][et_pb_text admin_label=”Better team-building opportunities” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Regular||||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” global_colors_info=”{}”]

Better team-building opportunities – being in the same place physically creates plenty of opportunity to train, collaborate, build rapport, and get feedback.

On the other hand, hiring local talent
can have the following disadvantages:

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_4,3_4″ use_custom_gutter=”on” gutter_width=”1″ custom_padding_last_edited=”on|desktop” admin_label=”Specific skill sets can be harder to find ” _builder_version=”4.17.3″ _module_preset=”default” width=”90%” max_width=”800px” custom_margin=”5px||||false|false” custom_padding=”14px||14px||false|false” custom_padding_tablet=”15px||||false|false” custom_padding_phone=”15px||15px||false|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 70px !important;||margin-right: 35px !important;||margin-top: 7px;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”width: 44px !important;” custom_css_main_element_tablet=”width: 70px !important;||margin-right: 35px !important;||margin-top: 7px;”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/cross-mark-white.webp” alt=”Cross mark white for mobile” title_text=”Cross mark white for mobile” align=”right” src_tablet=”https://c9staff.com/wp-content/uploads/2022/05/cross-mark-white.webp” src_phone=”https://c9staff.com/wp-content/uploads/2022/05/cross-mark-white-mobile.webp” src_last_edited=”on|desktop” admin_label=”White cross icon” _builder_version=”4.17.3″ _module_preset=”default” background_color=”#ff3a3a” width_tablet=”” width_phone=”” width_last_edited=”on|phone” custom_margin_tablet=”” custom_margin_phone=”|10px|||false|false” custom_margin_last_edited=”on|phone” custom_padding=”32px|15px|14px||false|false” custom_padding_tablet=”32px|15px|14px||false|false” custom_padding_phone=”10px|5px|10px||false|false” custom_padding_last_edited=”on|phone” background_last_edited=”on|phone” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 100% !important;||max-width: 695px !important;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”width: 81% !important;” custom_css_main_element_phone=”width: 82% !important;”][et_pb_text admin_label=”Specific skill sets can be harder to find” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Regular||||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” global_colors_info=”{}”]

Specific skill sets can be harder to find – if you’re limited to a particular geographical area, finding a rockstar will be challenging.

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_4,3_4″ use_custom_gutter=”on” gutter_width=”1″ custom_padding_last_edited=”on|desktop” admin_label=”Overhead expenses” _builder_version=”4.17.3″ _module_preset=”default” width=”90%” max_width=”800px” custom_margin=”5px||||false|false” custom_padding=”14px||14px||false|false” custom_padding_tablet=”15px||||false|false” custom_padding_phone=”15px||15px||false|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 70px !important;||margin-right: 35px !important;||margin-top: 7px;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”width: 44px !important;” custom_css_main_element_tablet=”width: 70px !important;||margin-right: 35px !important;||margin-top: 7px;”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/cross-mark-white.webp” alt=”Cross mark white for mobile” title_text=”Cross mark white for mobile” align=”right” src_tablet=”https://c9staff.com/wp-content/uploads/2022/05/cross-mark-white.webp” src_phone=”https://c9staff.com/wp-content/uploads/2022/05/cross-mark-white-mobile.webp” src_last_edited=”on|desktop” admin_label=”White cross icon” _builder_version=”4.17.3″ _module_preset=”default” background_color=”#ff3a3a” width_tablet=”” width_phone=”” width_last_edited=”on|phone” custom_margin_tablet=”” custom_margin_phone=”|10px|||false|false” custom_margin_last_edited=”on|phone” custom_padding=”32px|15px|14px||false|false” custom_padding_tablet=”32px|15px|14px||false|false” custom_padding_phone=”10px|5px|10px||false|false” custom_padding_last_edited=”on|phone” background_last_edited=”on|phone” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 100% !important;||max-width: 695px !important;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”width: 81% !important;” custom_css_main_element_phone=”width: 82% !important;”][et_pb_text admin_label=”Overhead expenses” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Regular||||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” global_colors_info=”{}”]

Overhead expenses – if you hire locally, you’ll be obligated to keep an office which means you have to pay rent, pay for supplies, pay for electricity and other utilities. If you already have an office, you’ll have to provide your new hire with a work space which translates to the same thing – increased overhead.

here are the advantages of hiring remotely

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row make_equal=”on” custom_padding_last_edited=”on|phone” admin_label=”Advatanges Hire Remote Chat Support Image” _builder_version=”4.17.3″ _module_preset=”default” width=”90%” max_width=”800px” custom_padding=”||30px||false|false” custom_padding_tablet=”||30px||false|false” custom_padding_phone=”||30px||false|false” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”margin:auto;” global_colors_info=”{}”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/advantages-hiring-chat-support-remote.webp” alt=”Advantages of Hiring Remote Chat Support” title_text=”Remote Chat Support Representative” src_tablet=”https://c9staff.com/wp-content/uploads/2022/05/advantages-hiring-chat-support-remote.webp” src_phone=”https://c9staff.com/wp-content/uploads/2022/05/advantages-hiring-chat-support-remote.webp” src_last_edited=”on|phone” _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_4,3_4″ use_custom_gutter=”on” gutter_width=”1″ custom_padding_last_edited=”on|desktop” admin_label=”Access to a global pool of talents ” _builder_version=”4.17.3″ _module_preset=”default” width=”90%” max_width=”800px” custom_margin=”5px||||false|false” custom_padding=”14px||14px||false|false” custom_padding_tablet=”15px||||false|false” custom_padding_phone=”15px||15px||false|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 70px !important;||margin-right: 35px !important;||margin-top: 7px;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”width: 44px !important;” custom_css_main_element_tablet=”width: 70px !important;||margin-right: 35px !important;||margin-top: 7px;”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/white-check-sexy.webp” alt=”White Check icon” title_text=”White Check mobile icon” align=”right” src_tablet=”https://c9staff.com/wp-content/uploads/2022/05/white-check-sexy.webp” src_phone=”https://c9staff.com/wp-content/uploads/2022/05/white-check-sexy-mobile.webp” src_last_edited=”on|phone” admin_label=”White check icon” _builder_version=”4.17.3″ _module_preset=”default” background_color=”#3a86ff” width_tablet=”” width_phone=”” width_last_edited=”on|phone” custom_margin_tablet=”” custom_margin_phone=”|10px|||false|false” custom_margin_last_edited=”on|phone” custom_padding=”32px|15px|14px||false|false” custom_padding_tablet=”32px|15px|14px||false|false” custom_padding_phone=”10px|5px|10px||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 100% !important;||max-width: 695px !important;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”width: 81% !important;” custom_css_main_element_phone=”width: 82% !important;”][et_pb_text admin_label=”Access to a global pool of talents” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Regular||||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” global_colors_info=”{}”]

Access to a global pool of talents – you’re not limited to who’s available in your city and what they know. Hiring remotely gives you access to talented chat support representatives from different countries who may even charge relatively smaller fees than local recruits.

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_4,3_4″ use_custom_gutter=”on” gutter_width=”1″ custom_padding_last_edited=”on|desktop” admin_label=”Little to no overhead” _builder_version=”4.17.3″ _module_preset=”default” width=”90%” max_width=”800px” custom_margin=”5px||||false|false” custom_padding=”14px||14px||false|false” custom_padding_tablet=”15px||||false|false” custom_padding_phone=”15px||15px||false|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 70px !important;||margin-right: 35px !important;||margin-top: 7px;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”width: 44px !important;” custom_css_main_element_tablet=”width: 70px !important;||margin-right: 35px !important;||margin-top: 7px;”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/white-check-sexy.webp” alt=”White Check icon” title_text=”White Check mobile icon” align=”right” src_tablet=”https://c9staff.com/wp-content/uploads/2022/05/white-check-sexy.webp” src_phone=”https://c9staff.com/wp-content/uploads/2022/05/white-check-sexy-mobile.webp” src_last_edited=”on|phone” admin_label=”White check icon” _builder_version=”4.17.3″ _module_preset=”default” background_color=”#3a86ff” width_tablet=”” width_phone=”” width_last_edited=”on|phone” custom_margin_tablet=”” custom_margin_phone=”|10px|||false|false” custom_margin_last_edited=”on|phone” custom_padding=”32px|15px|14px||false|false” custom_padding_tablet=”32px|15px|14px||false|false” custom_padding_phone=”10px|5px|10px||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 100% !important;||max-width: 695px !important;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”width: 81% !important;” custom_css_main_element_phone=”width: 82% !important;”][et_pb_text admin_label=”Little to no overhead” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Regular||||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” global_colors_info=”{}”]

Little to no overhead – most remote workers work from home so you don’t need to worry about providing them with work spaces. However, for some full-time remote workers, you may be required to subsidize their internet connection, computer equipment etc. But these costs are still far less compared to local overhead expenses.

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_4,3_4″ use_custom_gutter=”on” gutter_width=”1″ custom_padding_last_edited=”on|desktop” admin_label=”Less contractual obligation” _builder_version=”4.17.3″ _module_preset=”default” width=”90%” max_width=”800px” custom_margin=”5px||||false|false” custom_padding=”14px||14px||false|false” custom_padding_tablet=”15px||||false|false” custom_padding_phone=”15px||15px||false|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 70px !important;||margin-right: 35px !important;||margin-top: 7px;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”width: 44px !important;” custom_css_main_element_tablet=”width: 70px !important;||margin-right: 35px !important;||margin-top: 7px;”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/white-check-sexy.webp” alt=”White Check icon” title_text=”White Check mobile icon” align=”right” src_tablet=”https://c9staff.com/wp-content/uploads/2022/05/white-check-sexy.webp” src_phone=”https://c9staff.com/wp-content/uploads/2022/05/white-check-sexy-mobile.webp” src_last_edited=”on|phone” admin_label=”White check icon” _builder_version=”4.17.3″ _module_preset=”default” background_color=”#3a86ff” width_tablet=”” width_phone=”” width_last_edited=”on|phone” custom_margin_tablet=”” custom_margin_phone=”|10px|||false|false” custom_margin_last_edited=”on|phone” custom_padding=”32px|15px|14px||false|false” custom_padding_tablet=”32px|15px|14px||false|false” custom_padding_phone=”10px|5px|10px||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 100% !important;||max-width: 695px !important;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”width: 81% !important;” custom_css_main_element_phone=”width: 82% !important;”][et_pb_text admin_label=”Less contractual obligation” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Regular||||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” global_colors_info=”{}”]

Less contractual obligation – you can initially hire chat support representatives on a per-project basis. If you like their work, continue to give them projects to work on. If you don’t, just don’t give them any more tasks to perform and that’s that.

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row make_equal=”on” admin_label=”TITLE” _builder_version=”4.17.3″ _module_preset=”default” width=”90%” max_width=”800px” custom_margin=”45px||||false|false” custom_padding=”0px||0px||false|false” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”margin:auto;” global_colors_info=”{}”][et_pb_text admin_label=”On the other hand,” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_color=”#000000″ header_3_font_size=”28px” header_3_line_height=”1.2em” text_orientation=”center” custom_margin=”||27px||false|false” global_colors_info=”{}”]On the other hand,[/et_pb_text][et_pb_text admin_label=”Here are the disadvantages of hiring remote workers:” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_color=”#000000″ header_3_font_size=”28px” header_3_line_height=”1.2em” text_orientation=”center” max_width=”440px” module_alignment=”center” global_colors_info=”{}”]

Here are the disadvantages of hiring remote workers:

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_4,3_4″ use_custom_gutter=”on” gutter_width=”1″ custom_padding_last_edited=”on|desktop” admin_label=”Trial and error – you can’t really gauge the level of” _builder_version=”4.17.3″ _module_preset=”default” width=”90%” max_width=”800px” custom_margin=”5px||||false|false” custom_padding=”14px||14px||false|false” custom_padding_tablet=”15px||||false|false” custom_padding_phone=”15px||15px||false|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 70px !important;||margin-right: 35px !important;||margin-top: 7px;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”width: 44px !important;” custom_css_main_element_tablet=”width: 70px !important;||margin-right: 35px !important;||margin-top: 7px;”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/cross-mark-white.webp” alt=”Cross mark white for mobile” title_text=”Cross mark white for mobile” align=”right” src_tablet=”https://c9staff.com/wp-content/uploads/2022/05/cross-mark-white.webp” src_phone=”https://c9staff.com/wp-content/uploads/2022/05/cross-mark-white-mobile.webp” src_last_edited=”on|desktop” admin_label=”White cross icon” _builder_version=”4.17.3″ _module_preset=”default” background_color=”#ff3a3a” width_tablet=”” width_phone=”” width_last_edited=”on|phone” custom_margin_tablet=”” custom_margin_phone=”|10px|||false|false” custom_margin_last_edited=”on|phone” custom_padding=”32px|15px|14px||false|false” custom_padding_tablet=”32px|15px|14px||false|false” custom_padding_phone=”10px|5px|10px||false|false” custom_padding_last_edited=”on|phone” background_last_edited=”on|phone” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 100% !important;||max-width: 695px !important;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”width: 81% !important;” custom_css_main_element_phone=”width: 82% !important;”][et_pb_text admin_label=”Trial and error” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Regular||||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” global_colors_info=”{}”]

Trial and error – you can’t really gauge the level of expertise, experience and even work ethic of the remote worker until you take a leap of faith and hire them. The good news is, if you don’t like their performance on the first project, you can just part ways right then and there.

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_4,3_4″ use_custom_gutter=”on” gutter_width=”1″ custom_padding_last_edited=”on|desktop” admin_label=”Time constraints ” _builder_version=”4.17.3″ _module_preset=”default” width=”90%” max_width=”800px” custom_margin=”5px||||false|false” custom_padding=”14px||14px||false|false” custom_padding_tablet=”15px||||false|false” custom_padding_phone=”15px||15px||false|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 70px !important;||margin-right: 35px !important;||margin-top: 7px;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”width: 44px !important;” custom_css_main_element_tablet=”width: 70px !important;||margin-right: 35px !important;||margin-top: 7px;”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/cross-mark-white.webp” alt=”Cross mark white for mobile” title_text=”Cross mark white for mobile” align=”right” src_tablet=”https://c9staff.com/wp-content/uploads/2022/05/cross-mark-white.webp” src_phone=”https://c9staff.com/wp-content/uploads/2022/05/cross-mark-white-mobile.webp” src_last_edited=”on|desktop” admin_label=”White cross icon” _builder_version=”4.17.3″ _module_preset=”default” background_color=”#ff3a3a” width_tablet=”” width_phone=”” width_last_edited=”on|phone” custom_margin_tablet=”” custom_margin_phone=”|10px|||false|false” custom_margin_last_edited=”on|phone” custom_padding=”32px|15px|14px||false|false” custom_padding_tablet=”32px|15px|14px||false|false” custom_padding_phone=”10px|5px|10px||false|false” custom_padding_last_edited=”on|phone” background_last_edited=”on|phone” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 100% !important;||max-width: 695px !important;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”width: 81% !important;” custom_css_main_element_phone=”width: 82% !important;”][et_pb_text admin_label=”Time-zone constraints” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Regular||||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” global_colors_info=”{}”]

Time-zone constraints – if you hire a remote Project Manager, particularly a freelancer, you need to understand right off the bat that you’re probably sharing him with several other clients (some paying more than you). That means your project is at the mercy of the freelancer’s workload. This may not be the case, though, with full-time remote employees.

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row custom_padding_last_edited=”on|phone” admin_label=”That being said, a few places where you can find CSRs online…” _builder_version=”4.17.3″ _module_preset=”default” width=”90%” max_width=”800px” custom_padding_tablet=”” custom_padding_phone=”” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”That being said, a few places where you can find CSRs online…” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Regular||||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” global_colors_info=”{}”]

That being said, a few places where you can find chat support representatives online. Note that in some of these websites, you’ll have the option to hire either locally or remotely. It’s all up to you, your needs and your budget:

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Upwork (local and remote) – geared more towards the US market. You can post a chat support representative job, and available contractors can start lining up to apply. All you’d need to do is choose the best candidate.

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Monster (local and remote) – although Monster now caters to remote worker needs, its strength still lies in sourcing local talents. All you need to do is search “Chat Support Representative”, narrow down your search by location and experience, and you’re off to the races.

[/et_pb_text][/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”margin:auto;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|desktop” custom_css_main_element_tablet=”margin: auto; ||width: 50%;” custom_css_main_element_phone=”margin: auto;||width: 100%;||order:0;”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/monster-ss-thumb.webp” alt=”Monster website screenshot” title_text=”Monster website screenshot” align=”center” src_tablet=”https://c9staff.com/wp-content/uploads/2022/05/monster-ss-thumb.webp” src_phone=”https://c9staff.com/wp-content/uploads/2022/05/monster-ss-thumb.webp” src_last_edited=”on|phone” admin_label=”Monster SS” _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row column_structure=”2_5,3_5″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” admin_label=”People Per Hour” _builder_version=”4.17.3″ _module_preset=”default” width=”90%” max_width=”800px” module_alignment=”center” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”margin: auto;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”margin: auto;||width: 50%;” custom_css_main_element_phone=”margin: auto;||width: 100%;”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/peopleprehour-ss-thumb.webp” alt=”People per Hour screenshot thumbnail” title_text=”People per Hour screenshot” align=”center” admin_label=”people per hour SS” _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”margin:auto;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”margin: auto; ||width: 50%;” custom_css_main_element_phone=”marign: auto;||width: 100%;”][et_pb_text admin_label=”People Per Hour Copy” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium||||||||” text_font_size=”18px” text_line_height=”28px” custom_padding=”|||38px|false|false” custom_padding_tablet=”|||0px|false|false” custom_padding_phone=”20px|||0px|false|false” custom_padding_last_edited=”on|phone” text_orientation_tablet=”left” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]

People Per Hour (remote and local) – geared more towards the European market. Just like Upwork, you post a job and contractors will apply. You can choose the best candidate and go from there.

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”3_5,2_5″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” admin_label=”C9 Staff” module_class=”reverse-columns” _builder_version=”4.17.3″ _module_preset=”default” width=”90%” max_width=”800px” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”margin:auto;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”margin: auto;||width: 50%;” custom_css_main_element_phone=”margin: auto;||width: 100%;”][et_pb_text admin_label=”C9 Staff Copy” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium||||||||” text_font_size=”18px” text_line_height=”28px” custom_padding=”|30px|||false|false” custom_padding_tablet=”|0px|||false|false” custom_padding_phone=”|0px|||false|false” custom_padding_last_edited=”on|tablet” text_orientation_tablet=”left” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]

C9 Staff (remote) – specializes in providing remote staffing services from a global pool of talents, including chat support representatives from over 35 top international talent markets. It is considered a concierge service where you don’t simply hire a chat support representative (or any other kind of remote worker for that matter), you hire a chat support representative with an entire management service behind him to keep him accountable and always on his toes. This is ideal for people looking to hire the best and expecting to get the best while keeping costs relatively competitive.

C9 STAFF CLIENT CASE STUDIES

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” width=”90%” max_width=”930px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_code admin_label=”Case Studies Scroll” _builder_version=”4.18.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]

RESULTS

C9 Staff deployed middle to senior-level digital marketing specialists with exceptional communication and technical skills at reduced costs that saved SoluM more than 60% compared to local talents.

The content writer, trained in Australia, exceeded expectations by reducing the amount of time in producing quality content materials faster than SoluM’s in-house digital marketing team.

SoluM ESL has signified its plans to partner with C9 Digital for upcoming expansion plans based on the excellent performance of C9 Staff’s team.

RESULTS

C9 Staff deployed the graphic designers for Vorwerk spending no more than $3,994 (€ 3,698) per month for both professional designers, compared to similar Europe-based talents which could cost more than € 10,000 (US$ 10,801) – with guaranteed savings of no less than 60% in payroll costs.

C9 Staff was able to establish Vorwerk’s footprint in the global market, as well as further strengthening the brand in the digital and online environment.

[/et_pb_code][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”CHAPTER 5″ module_id=”section-chapter-5″ _builder_version=”4.17.3″ _module_preset=”default” background_color=”#1dbf73″ background_image=”https://c9staff.com/wp-content/uploads/2022/05/chapter-5-green-bg.webp” background_size=”initial” background_position=”bottom_left” background_vertical_offset=”22%” custom_margin=”||||false|false” custom_padding=”0px||0px||false|false” custom_padding_tablet=”0px||0px||false|false” custom_padding_phone=”0px||||false|false” background_last_edited=”on|phone” background_position_phone=”bottom_center” collapsed=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.17.3″ _module_preset=”default” width=”100%” width_tablet=”90%” width_phone=”90%” width_last_edited=”on|phone” max_width=”800px” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”margin:auto;||width: 60% !important;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”width: 100% !important;” custom_css_main_element_tablet=”margin:auto;||width: 60% !important;”][et_pb_text admin_label=”Hiring Considerations” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#FFFFFF” text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_color=”#FFFFFF” header_3_font_size=”35px” header_3_line_height=”1.2em” custom_margin=”90px||20px||false|false” custom_padding=”||||false|false” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]

Hiring Considerations

[/et_pb_text][et_pb_text admin_label=”When looking to hire a chat support representative” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#FFFFFF” text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_color=”#FFFFFF” header_3_font_size=”35px” header_3_line_height=”1.2em” max_width=”398px” custom_margin=”||25px||false|false” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]When looking to hire a chat support representative, whether it be local or remote, there are a few important considerations you have to keep in mind. [/et_pb_text][et_pb_text admin_label=”Do you already have a working chat suppor” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#FFFFFF” text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_color=”#FFFFFF” header_3_font_size=”35px” header_3_line_height=”1.2em” max_width=”398px” custom_margin=”||74px||false|false” custom_margin_tablet=”||30px||false|false” custom_margin_phone=”||30px||false|false” custom_margin_last_edited=”on|desktop” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]Do you already have a working chat support department that you just want to augment? Or is this your first time to create a chat support department? Do you plan to integrate a remote chat support representative into an existing team? Or do you intend to build a team of remote chat support representatives?[/et_pb_text][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”width: 40% !important;” custom_css_main_element_phone=”width: 100% !important;”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/woman-hr-thinking-hiring-consideration.webp” alt=”HR thinking of hiring” title_text=”HR Woman Hiring Consideration” show_bottom_space=”off” align=”center” align_tablet=”center” align_phone=”center” align_last_edited=”on|phone” _builder_version=”4.17.3″ _module_preset=”default” positioning=”absolute” position_origin_a=”top_right” vertical_offset=”-9px” horizontal_offset=”-52px” position_origin_a_tablet=”top_right” position_origin_a_phone=”top_right” position_origin_a_last_edited=”on|phone” position_origin_f_tablet=”” position_origin_f_phone=”” position_origin_f_last_edited=”on|phone” position_origin_r_tablet=”” position_origin_r_phone=”” position_origin_r_last_edited=”on|phone” width=”100%” width_tablet=”100%” width_phone=”70%” width_last_edited=”on|phone” custom_margin_tablet=”80px||||false|false” custom_margin_phone=”20px||||false|false” custom_margin_last_edited=”on|phone” positioning_tablet=”none” positioning_phone=”none” positioning_last_edited=”on|phone” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”CHAPTER 5 CONTENT” module_id=”section-chapter-5-content” _builder_version=”4.16″ _module_preset=”default” collapsed=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.17.3″ _module_preset=”default” width=”100%” width_tablet=”90%” width_phone=”90%” width_last_edited=”on|desktop” max_width=”800px” module_alignment=”center” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”width: 45% !important; ” custom_css_main_element_phone=”width: 100% !important; “][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/hr-talent-3-star.webp” alt=”5 Star Talent” title_text=”Expert Talents” _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.17.3″ _module_preset=”default” custom_padding_tablet=”|||30px|false|false” custom_padding_phone=”|||30px|false|false” custom_padding_last_edited=”on|phone” custom_css_main_element=”margin: auto;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”margin: auto;||width: 55% !important;” custom_css_main_element_phone=”width: 100% !important;”][et_pb_text admin_label=”Next, what level of experience” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_color=”#FFFFFF” header_3_font_size=”35px” header_3_line_height=”1.2em” custom_margin=”||30px||false|false” custom_margin_tablet=”30px|||0px|false|false” custom_margin_phone=”||20px|0px|false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”]

Next, what level of experience or proficiency would you like your chat support representative to have? Would you be okay with a mid-level one or are you looking for a senior level one?

[/et_pb_text][et_pb_text admin_label=”Finally, how much do you have to spend?” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_color=”#FFFFFF” header_3_font_size=”35px” header_3_line_height=”1.2em” max_width=”390px” custom_margin=”||20px||false|false” custom_padding_tablet=”|||0px|false|false” custom_padding_phone=”|||0px|false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”]

Finally, how much do you have to spend? Do you have just enough for a newbie chat support representative? Is your pocket deep enough for a part-time or even a full-time recruit? Are you ready to spend good money on a senior-level chat support representative salary or is your budget pointing towards a mid-level one?

[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Our Clients at C9 Staff” _builder_version=”4.17.3″ _module_preset=”default” background_color=”#f7f8ff” custom_padding=”91px||97px||false|false” collapsed=”off” global_colors_info=”{}”][et_pb_row admin_label=”Title” _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_align=”center” header_3_text_color=”#000000″ header_3_font_size=”30px” header_3_line_height=”1.2em” max_width=”600px” module_alignment=”center” global_colors_info=”{}”]

Our Clients at C9 Staff

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” admin_label=”Logos” _builder_version=”4.18.0″ _module_preset=”default” width=”100%” width_tablet=”90%” width_phone=”90%” width_last_edited=”on|phone” max_width=”800px” global_colors_info=”{}”][et_pb_column type=”1_5″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 16% !important;||margin: auto !important;||” global_colors_info=”{}” custom_css_main_element_last_edited=”on|desktop” custom_css_main_element_tablet=”width: 33.33% !important;||margin: auto !important;||padding: 20px 0;” custom_css_main_element_phone=”width: 50% !important;||margin: auto !important;||padding: 20px 0;”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/vorwerk-logo.webp” alt=”Vorwerk Logo” title_text=”Vorwerk” align=”center” admin_label=”Vorwerk” _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 16% !important;||margin: auto;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”width: 33.33% !important;||margin: auto !important;||padding: 20px 0;” custom_css_main_element_phone=”width: 50% !important;||margin: auto !important;||padding: 20px 0;”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/icrc-logo.webp” alt=”ICRC Logo” title_text=”ICRC” align=”center” admin_label=”ICRC” _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 16% !important;||margin: auto;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”width: 33.33% !important;||margin: auto !important;||padding: 20px 0;” custom_css_main_element_phone=”width: 50% !important;||margin: auto !important;||padding: 20px 0;”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/amax-logo.webp” alt=”AMax Logo” title_text=”Amax” align=”center” admin_label=”AMAX” _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 16% !important;||margin: auto;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”width: 33.33% !important;||margin: auto !important;||padding: 20px 0;” custom_css_main_element_phone=”width: 50% !important;||margin: auto !important;||padding: 20px 0;”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/solu-m-logo.webp” alt=”Solu M Logo” title_text=”Solu M” align=”center” admin_label=”Solu M” _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 20% !important;||margin: auto !important;||” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”width: 33.33% !important;||margin: auto !important;||padding: 20px 0;” custom_css_main_element_phone=”width: 50% !important;||margin: auto !important;||padding: 20px 0;”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/native-instruments.webp” alt=”Native Instruments Logo” title_text=”Native Instruments” align=”center” admin_label=”Native Instruments” _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Chapter 6″ module_id=”section-chapter-6″ _builder_version=”4.17.3″ _module_preset=”default” background_color=”#1f2253″ background_image=”https://c9staff.com/wp-content/uploads/2022/05/chapter-6-dark-blue-bg.webp” background_size=”initial” background_position=”bottom_left” background_vertical_offset=”20%” custom_padding=”0px||0px||false|false” collapsed=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.17.3″ _module_preset=”default” width=”100%” width_tablet=”90%” width_phone=”90%” width_last_edited=”on|desktop” max_width=”800px” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 60% !important;||margin: auto;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”width: 60% !important;||margin: auto;” custom_css_main_element_phone=”width: 100% !important;”][et_pb_text admin_label=”Title” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#FFFFFF” text_font_size=”18px” text_line_height=”28px” header_3_font=”Proxima Nova Bold|||on|||||” header_3_text_color=”#FFFFFF” header_3_font_size=”35px” header_3_line_height=”1.2em” custom_margin=”||30px||false|false” custom_margin_tablet=”40px||||false|false” custom_margin_phone=”40px||||false|false” custom_margin_last_edited=”on|tablet” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]

C9 Staff Chat Support
Representatives

[/et_pb_text][et_pb_text admin_label=”Description” _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#FFFFFF” text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_color=”#FFFFFF” header_3_font_size=”35px” header_3_line_height=”1.2em” max_width=”400px” custom_margin=”||30px||false|false” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]Here at C9 Staff, we have chat support representatives in all levels of proficiency. Whether you need a mid-level one (with 1-3 years experience) or a senior level one (with 4 years experience or more), we have a chat support representative that fits your needs. [/et_pb_text][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.17.3″ _module_preset=”default” custom_css_main_element=”width: 40% !important;||margin: auto;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”width: 100% !important;” custom_css_main_element_tablet=”width: 40% !important;||margin: auto;”][et_pb_image src=”https://c9staff.com/wp-content/uploads/2022/05/award-winning-csr.webp” alt=”Award Winning CSR” title_text=”Award Winning CSR” show_bottom_space=”off” align=”center” _builder_version=”4.17.3″ _module_preset=”default” custom_padding=”||||false|false” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Chapter 6 Footer” module_id=”section-chapter-6-footer” _builder_version=”4.17.3″ _module_preset=”default” custom_margin=”||100px||false|false” custom_padding=”||150px||false|false” collapsed=”off” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.17.3″ _module_preset=”default” width=”100%” width_tablet=”90%” width_phone=”90%” width_last_edited=”on|phone” max_width=”800px” custom_margin=”||73px||false|false” custom_padding=”12px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_color=”#FFFFFF” header_3_font_size=”35px” header_3_line_height=”1.2em” custom_margin=”||||false|false” custom_padding=”||30px||false|false” global_colors_info=”{}”]Expertise is also not a problem because we have chat support representatives who specialize in all kinds of industries. Whether you need one who specializes in B2C setups or one who’s an expert in B2B interactions, we got you covered.[/et_pb_text][et_pb_text _builder_version=”4.17.3″ _module_preset=”default” text_font=”Proxima Nova Medium|500|||||||” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”28px” header_3_font=”|||on|||||” header_3_text_color=”#FFFFFF” header_3_font_size=”35px” header_3_line_height=”1.2em” global_colors_info=”{}”]Communication is not a problem because our chat support representatives speak excellent English. In fact, most of our remote workers have English as their second language so you don’t have to worry about your message getting lost in translation. [/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” background_color=”#1f2253″ width=”100%” width_tablet=”90%” width_phone=”90%” width_last_edited=”on|phone” max_width=”900px” custom_padding=”||0px||false|false” custom_css_main_element=”overflow:visible;||flex-wrap:wrap;” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.3″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”18px” text_line_height=”28px” header_font=”|||on|||||” header_text_align=”center” header_3_font=”|||on|||||” header_3_text_align=”center” header_3_text_color=”#FFFFFF” header_3_font_size=”28px” header_3_line_height=”1.2em” width=”90%” max_width=”700px” module_alignment=”center” custom_margin=”||10px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]

So, are you finally ready to hire
a chat support representative? Let’s talk.

[/et_pb_text][et_pb_text _builder_version=”4.17.3″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”18px” text_line_height=”28px” header_font=”|||on|||||” header_text_align=”center” header_3_font=”|||on|||||” header_3_text_align=”center” header_3_text_color=”#FFFFFF” header_3_font_size=”28px” header_3_line_height=”1.2em” text_orientation=”center” width=”90%” max_width=”720px” module_alignment=”center” custom_padding=”||20px||false|false” global_colors_info=”{}”]Hiring our remote chat support representatives can help you save up to 70% in payroll costs without the corresponding loss in the quality of work. We train our chat support representatives to “live inside the client’s business” in order to truly deliver what the client wants and needs.[/et_pb_text][et_pb_code _builder_version=”4.17.3″ _module_preset=”default” background_color=”#FFFFFF” max_width=”625px” module_alignment=”center” custom_margin=”||-50px||false|false” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset3″ box_shadow_vertical=”0px” box_shadow_blur=”20px” box_shadow_spread=”-10px” box_shadow_color=”#000000″ global_colors_info=”{}”]

[/et_pb_code][et_pb_code admin_label=”Hotjar Tracking Code” _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][/et_pb_code][/et_pb_column][/et_pb_row][/et_pb_section]

EVERYTHING YOU NEED TO KNOW ABOUT HIRING A REMOTE CHAT SUPPORT REPRESENTATIVE

SAVE UP TO 70% PER MONTH BY HIRING A C9 STAFF CHAT SUPPORT REPRESENTATIVE

Table of Contents

CHAPTER 1

CHAPTER 2

CHAPTER 3

CHAPTER 4

CHAPTER 5

CHAPTER 6

What is a Chat Support Representative?

What is C9 Staff? Our End-to-End Staffing Solution

Why are Chat Support Representatives Important?

A SNEAK PEAK OF PROJECTS COMPLETED BY C9 STAFF GRAPHIC DESIGNERS

Important Skills and Traits of a Chat Support Representative

C9 STAFF CLIENTS SPEAK

Where to HireChat SupportRepresentatives

The advantages of hiring locally include:

On the other hand, hiring local talent can have the following disadvantages:

here are the advantages of hiring remotely

Here are the disadvantages of hiring remote workers:

C9 STAFF CLIENT CASE STUDIES

RESULTS

RESULTS

Hiring Considerations

Our Clients at C9 Staff

C9 Staff Chat Support Representatives

So, are you finally ready to hire a chat support representative? Let’s talk.

EVERYTHING YOU NEED TO KNOW ABOUT HIRING A REMOTE CHAT SUPPORT
REPRESENTATIVE

What is a Chat
Support Representative?

What is C9 Staff?
Our End-to-End Staffing Solution

Why are Chat Support
Representatives Important?

Important Skills and Traits
of a Chat Support Representative

Where to Hire
Chat Support
Representatives

On the other hand, hiring local talent
can have the following disadvantages:

C9 Staff Chat Support
Representatives

So, are you finally ready to hire
a chat support representative? Let’s talk.