Why the World’s Most Successful Companies Outsource in the Philippines
Since the rise of the internet and the onset of digital marketing, outsourcing has become a buzzword. Every year, more and more companies in Western Europe and North America are…
Since the rise of the internet and the onset of digital marketing, outsourcing has become a buzzword. Every year, more and more companies in Western Europe and North America are…
A Business Process Outsourcing (BPO) company is often hired to be responsible for taking part in a process of another business or organization. When a BPO company is chosen, it…
Customer experience is a critical and non-negotiable factor for 73% of consumers when making decisions to purchase or patronize a product or service. This is according to the latest Consumer…
It could be argued that experiencing a brand also means that the customer must be engaged in the brand’s communications’ channels: whether it is their social media, its interactions, their…
Having a successful organization requires a lot of effort and work. Even if you decide to Outsource your Technical Support team, you still need to make sure everything runs smoothly.…
A Call Center is a centralized office that handles requests made by customers of a specific company or organization. Nowadays, most Call Centers offer their services through landline and online…
The global business process outsourcing (BPO) industry has become one of the biggest revenue-generating players for a lot of economies all over the world, especially in countries where it has…
The Call Center industry is one of the fastest-growing business industries in the Philippines, as it is one of the best countries to find your outsourcing solution in. In fact,…
Over the last couple of years, there has been a massive boom with regards to Business Process Outsourcing (BPO) in the Philippines. Furthermore, the BPO industry has become a major…